24/7 customer service doesn’t need more staff, more work, and more stress.
Maisie automatically responds to your customers' questions on your BigCommerce store.
of consumers expect sites to provide self-service support tools. Maisie makes the setup super easy.
of customers expect a response within 10 minutes. Maisie automates this for you.
Our customers have reduced their human support enquiries by up to 30% with Maisie.
Keep your customers in the loop with automatic updates about their orders. Instantly answer their questions to reduce your support staff's workload and streamline your operations.
Let customers begin the process of returning their products or reporting issues with their order. Hand it over to a human only when Maisie reaches its limitations.
Sometimes customers need to speak with a real person. Offer your customers a personal touch by enabling them to chat live from your website and Messenger.
Trigger conversations based on business rules like time on page, exit intent, cart value, shipping times.
Display chatbots depending on behaviour, including new/returning visitors, specific page visits, or cart content.
Customise nearly every element of your chatbot - including content, design, images, and conversational flows.